What term describes the overall experience users have when interacting with a product?

The term that accurately describes the overall experience users have when interacting with a product is User Experience (UX). This concept encompasses all aspects of the end-user's interaction with a company, its services, and its products. User Experience is holistic and includes various elements such as usability, accessibility, design, performance, and the emotional responses users have while engaging with the product.

User Experience focuses on creating a product that not only meets functional requirements but also provides a pleasurable and intuitive experience. This is crucial for ensuring that users find value and satisfaction in their engagement, fostering loyalty and continued use of the product. In today’s competitive market, enhancing UX can significantly impact a startup's success as it can lead to increased customer retention and advocacy.

User Feedback refers to the insights and opinions users provide about their experience, but it does not encompass the entire experience itself. User Satisfaction measures how pleased users are with the product or service, but it is a reflection and outcome of the UX rather than a descriptor of the experience itself. User Engagement signifies the depth of participation a user has with a product, often related to frequency and duration of interaction, but again, it does not encapsulate the overall experience as comprehensively as User Experience does.