What is the primary purpose of a pilot program?

The primary purpose of a pilot program is often to validate technology. In this context, a pilot program serves as a small-scale, preliminary implementation of a new technology or process to ensure it works as intended before broader rollout. By running a pilot, businesses can identify any technical challenges or limitations in a controlled environment, allowing them to troubleshoot and refine aspects of the technology before full-scale deployment.

Pilot programs specifically focus on not just the functionality of the technology but also its integration with existing systems and processes. This validation step is crucial as it helps mitigate risks associated with technology adoption and can provide evidence of the technology's readiness for the market or for larger implementations within the organization.

While aspects such as market viability, customer feedback, and operational efficiency are also important and can be assessed during a pilot, the specific emphasis in the context of validating technology makes it the most aligned primary purpose of a pilot program.